FAQS
Answers Here
Have questions about our products, services, or your order? Find quick answers to your queries below. If you can't find the answer you're looking for, please get in touch with us and we'll get back to you as soon as possible.
Payment Methods
We accept payments through Razorpay, a secure online payment gateway that enables transactions using various methods including credit/debit cards, net banking, UPI (Unified Payments Interface), and other cashless options. This ensures a convenient and hassle-free payment experience for our customer
Return & Exchange
We regret to inform you that Aura Sparkle does not provide a return or exchange policy. Once a purchase is made, it is considered final Due to our no return or exchange policy, we recommend reviewing your selections carefully before completing your purchase. All shipments are final
Physical store
Certainly, we currently operate exclusively as an online jewelry store and do not have a physical retail location. However, we strive to provide high-quality images, and excellent customer service to ensure a seamless shopping experience for our valued customers